Conversational intelligence

Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary ResultsConversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results by Judith E. Glaser

My rating: 4 of 5 stars

An interesting book that gives you a completely new perspective on conversations. The book explains in depth the relationship between conversations and trust building, and treats biological roots of how conversations can make us feel good or bad. A must read book that could have been a bit shorter.

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